Return, exchange, claim

Returns

To return a purchased product, inform us using your email address or our brand's intagram account and then please send the returned product in one of two ways:

1) By sending it to the postal address listed in the "Contact Us" tab.

2) By sending it to the parcel machine located at 5 Próżna St., 00-107 Warsaw ( WAW287M)

Please remember that the return period is 14 days from the day you receive our package. Clothes must have undamaged tags, string seal and must not bear signs of use.

We will process your payment refund within 7 days of receiving your package.

Exchange

To make an exchange you will need to go through the process of returning the item and ordering the correct product.

Claim

Receipt of a faulty product is the basis for a complaint. To do this, follow the instructions under "Returns". In addition to the standard return information, describe the product defect on the form.

If you have any further questions, please remember that we are always available at the addresses given in the "Contact" section.